Question 1

Who is ELEN Story AI designed for?

Accepted Answer

ELEN Story AI is built for parents, guardians, and educators who want to create fun, personalized stories that also teach. You pick the topic, reading level, and language — the AI brings it to life with colorful illustrations, animations, and narration.

Question 2

Is the generated content safe and age-appropriate?

Accepted Answer

Absolutely. Every story is fun and imaginative, but also generated with strict safety and educational guidelines. Our AI produces only positive, age-appropriate, and pedagogically sound material. You choose the age group and topic, so you stay in full control of what gets created.

Question 3

How does payment work? Is it secure?

Accepted Answer

All payments are processed securely through Polar, our Merchant of Record, which handles checkout, billing, taxes, and VAT on our behalf. Your payment details are never stored on our servers. We support all major credit cards and local payment methods.

Question 4

Can I switch between plans?

Accepted Answer

Of course. Upgrade or downgrade at any time. Upgrades are prorated so you only pay the difference; downgrades take effect at the start of your next billing cycle.

Question 5

Can I use ELEN Story AI in a classroom or school setting?

Accepted Answer

Yes — many teachers use ELEN Story AI to create custom reading material aligned with their curriculum. Our Educator plan supports up to 10 child profiles and 15 storybooks per billing period, ideal for classroom use.

Question 6

Can I download the content I create?

Accepted Answer

Yes! Every storybook PDF, audio file, and video you generate can be downloaded to your device for offline use at home or in the classroom. Content also remains accessible in your account anytime.

Question 7

What are credit packs?

Accepted Answer

Credit packs are one-time purchases that give you additional storybook and video credits on top of your subscription. They never expire and are used only after your plan credits are exhausted.

Simple, transparent pricing

Basic

Family

Educator

需要更多积分？

入门

创意

工作室

Frequently asked questions

Simple, transparent pricing

Basic

Family

Educator

需要更多积分？

入门

创意

工作室

Frequently asked questions

Simple, transparent pricing

Basic

Family

Educator

需要更多积分？

入门

创意

工作室

Frequently asked questions

Who is ELEN Story AI designed for?

Is the generated content safe and age-appropriate?

How does payment work? Is it secure?

How does the subscription cancellation system work?

Can I download the content I create?

Can I switch between plans?

Can I use ELEN Story AI in a classroom or school setting?

What are credit packs?

When do my credits reset?

Simple, transparent pricing

Basic

Family

Educator

需要更多积分？

入门

创意

工作室

Frequently asked questions

Who is ELEN Story AI designed for?

Is the generated content safe and age-appropriate?

How does payment work? Is it secure?

How does the subscription cancellation system work?

Can I download the content I create?

Can I switch between plans?

Can I use ELEN Story AI in a classroom or school setting?

What are credit packs?

When do my credits reset?